Skip to content
retailerbox Talk to us

Free reimbursement audit · Amazon & Walmart · USA & Canada

Your free 6-month reimbursement audit, within 48 to 72 hours

Create your free login and connect your store, and within 48 to 72 hours (weekends included) you get a written report and a live call: what Amazon and Walmart already reimbursed, what was missed, and what you can still recover before each window closes.

Ready within 48 to 72 hours PDF report + live call No passwords, user permissions only
  • Units lost or damaged in Amazon and WFS warehouses
  • Refunds where the item never came back, or came back damaged or wrong
  • Removal orders lost, damaged or short
  • Inbound shipments received short
  • Fees charged on the wrong size, weight or category
  • Reimbursements paid below your cost
  • SAFE-T, A-to-z and Walmart refund disputes
  • Everything already reimbursed in the period
Start your free reimbursement audit Create your login, connect your store, and your report is ready within 48 to 72 hours, weekends included. Free until January 1, 2027.
  1. Create your free login
  2. Connect your Walmart store, or upload your Amazon reports
  3. Get your written report and a live call
Create my free login Sign in

Prefer to chat first? Message us below. We never ask for your Seller Central or Seller Center password.

Message on Messenger

What we review

Every claim type, on both marketplaces

Pick a look-back period on our homepage to see which claims are still inside their windows.

Amazon FBA reimbursements

Units lost or damaged in Amazon warehouses, returns that never came back, lost removals, inbound shortages, fee errors and payouts below your cost.

  • Lost or damaged in an Amazon warehouse, or while Amazon moves stock between warehouses (including AWD)
  • Reimbursed below what you paid
  • Refunded, but the return never came back, came back damaged or was the wrong item
  • Canada: refunded, but the return never came back, came back damaged or was the wrong item
  • Removal order lost in transit
  • Removal delivered damaged, incomplete or wrong
  • Inbound shipment received short
  • FBA fulfillment or storage fees charged on the wrong size or weight
  • Low-inventory-level fee caused by Amazon inbound delays, or charged on an exempt item
How we claim it: Amazon FBA reimbursements

Walmart WFS reimbursements

WFS inbound shortages, returns that were refunded but never received, damaged or short removals, and referral fee errors.

  • WFS received less than you shipped
  • WFS return refunded, not processed and no reimbursement
  • WFS return processed, but the item never came back to you
  • WFS return was the wrong item, missing, or damaged but graded sellable
  • Charged for a WFS return on a non-returnable item
  • WFS return graded in the wrong condition
  • Units lost or damaged inside a WFS warehouse with no credit
  • WFS fees charged on the wrong size or weight
  • WFS removal delivered damaged or short
  • WFS removal never delivered
  • Wrong referral fee charged
How we claim it: Walmart WFS reimbursements

Start now

Message us to book your free audit

We reply within 2 business hours, 9am–6pm US Eastern. Your audit is ready within 48 to 72 hours of account access, weekends included.

Message on Messenger

© 2026 RetailerBox. RetailerBox is an independent agency and is not affiliated with or endorsed by Amazon.com, Inc. or Walmart Inc. Amazon and Walmart are trademarks of their respective owners. Privacy Policy · Terms of Service ·